Hong Kong & Worldwide Delivery of Tea

Local Delivery (Hong Kong)

Free local delivery for orders of HKD800 or above.

A delivery fee of HKD50 will be charged for orders below HKD800.

Delivery Time:
Upon order confirmation, we will arrange delivery within 2-4 working days.

Delivery Address Restriction:
Delivery addresses exclude Disneyland, Chek Lap Kok, Lung Kwu Tan, Lau Fau Shan, Sha Tau Kok, outlying islands, and all restricted areas.

 

International Delivery

Free international delivery for orders of USD200 or above (specific countries/regions).

For orders below USD200, shipping fees will apply, and the amount will depend on the destination and the weight/volume of the items.

Countries/Regions eligible for free international delivery:
Australia, Austria, Bangladesh, Belgium, Brunei, Cambodia, Canada, China, Cyprus, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Japan, Laos, Latvia, Luxembourg, Macau, Malaysia, Maldives, Malta, Myanmar, Nepal, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Serbia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, United Kingdom, United States, Vietnam.

Special Countries Shipping Fee:
Shipping fees will apply for the following countries, and the amount will depend on the destination:
Belarus, Brazil, Bulgaria, Croatia, Czech Republic, Estonia, Israel, Italy, Liechtenstein, Lithuania, Mauritius, Mexico, Monaco, Mongolia, Paraguay, Peru, Romania, Russia, Slovenia.

Delivery Time:
Estimated delivery time is 8-20 working days.
Delivery time may be subject to delays due to special holidays, weather conditions, customs inspections, etc.

Delivery Method:
We use reliable international courier services to deliver your items.
You can track your order status using the provided tracking number.

Customs and Duties:
According to the relevant regulations of the destination country, import duties, taxes, or other customs fees may be required.
These fees are the responsibility of the recipient, so please be aware of the applicable regulations when receiving the items.

 

Returns and Refunds

If you receive any defective or damaged items, please contact us within 7 working days after receiving the goods by calling/WhatsApp at (+852) 2799 4984 or emailing info@hftea.com.hk. We will provide solutions for returns, exchanges, or refunds based on the specific circumstances.